30-day money-back guarantee
If your Corsella coat is not right, contact us within 30 days of delivery through the Contact page and include your order number. We reply within 1 business day with return instructions.
Change-of-mind returns
The coat must be unworn outdoors, unwashed and in the condition it arrived. Return shipping is paid by the customer.
Damaged, faulty or wrong item
Send us your order number and a photo within 30 days of delivery. We send a replacement or refund you in full, and the return is free.
Size and colour swaps
Want a different size or colour? Contact us and we arrange the swap.
Orders with two coats
You can return one coat from a two-coat order. You are refunded what you paid for that coat after the second-coat discount is shared equally between both.
Refunds
Refunds go back to your original payment method. Your bank may take 5 to 10 business days to show it.
Shipping Protection
The Shipping Protection add-on is refunded only if the whole order is refunded before it ships.